All prices and shipping fees are shown in Australian Dollars in www.t2rplaza.ecrater.com.au and in US Dollars in www.t2rplaza.ecrater.com
We accept payment by Credit card and Bankcard via PayPal, which is secured and convenient, whilst your financial details are not viewed or stored by us. You do not need to set up a user account to use PayPal’s services. For more information you can visit www.paypal.com.
We might consider for other method of payment and currency. You are welcome to email us for further discussion before placing your order.
All orders will usually be dispatched from Australia within 3 working days of purchase. In case of any delay for processing your order, we will notify you immediately by email.
Postage values are estimated and we reserve the right to charge an additional fee if there is a difference in actual posting costs. In this case, we will contact you with a new estimate for approval before sending your order.
Each order will be carefully packed. However, we are not responsible for the lost or damaged parcels during transportation once posted.
-Within AUSTRALIA and To US, Hawaii or Alaska-
Shipping fee at check out is estimated by using Australia Post's standard delivery.
It takes around 4-6 working days to arrive in US, Hawaii & Alaska.
If you prefer registered or other specified method of delivery, please inform us before your order placement.
We deliver our products worldwide, so please email us for postage and handling before your order placement.
TAXES & DUTIES
Please note that some countries apply taxes and duties on parcels. The parcel recipient will be fully responsible for any taxes and duties. Please check with your local authorities for details.
RETURNS & EXCHANGES
We provide you with products that are in good condition. Every order is checked thoroughly and safely packed before dispatch. Exchange or refund is not allowed if you change your mind after order placement, so please choose carefully.
There may be slightly variations on shapes and colours on our products from photos you see on our website.
Our products are carefully selected, however, depends on the designs, there might be some detachable small parts involved, so please supervise your young children closely when enjoying our products.